Payment Policy

How to make a payment

When you are ready to finalize your order on Maison Elmora, simply click on the "Proceed to checkout" button. On the payment page, you will see the total amount of your order as well as the fields to fill out for:

(a) your payment method;

(b) your shipping address;

(c) your contact details;

(d) any other information necessary to complete the purchase.

Accepted payment methods

At Maison Elmora, we accept the following payment methods to ensure your comfort:

(a) Credit card (Amex, Mastercard, Visa);

(b) Apple Pay;

(c) Google Pay;

(d) Paypal.

The security of your payments

The security of your data is our top priority. All credit card transactions are processed in a highly secure environment using 128-bit SSL encryption.

To verify that you are browsing on a secure connection, you can spot the padlock icon located in the address bar of your browser.

Your credit card information is never stored on our servers. It is transmitted directly to our certified banking partners via secure and encrypted protocols. You can therefore shop with peace of mind.

Order verification

In order to ensure the security of your purchases and prevent any fraud, Maison Elmora reserves the right to perform additional verification on certain orders.

We ask that you ensure your details are accurate and up to date, so that our team can contact you quickly if validation is necessary for the shipment of your package.

Contact information:

Store name: Maison Elmora
Address: 7 Rue du Clos aux Pois | Lisses, Île-de-France
France Email: info@maisonelmora.com
Phone: +316 827 95 876

Customer service hours

Opening hours (Monday to Friday):
9 AM to 6 PM (GMT+1 Paris)
Opening hours (Saturday and Sunday):
10 AM to 4 PM (GMT+1 Paris)